Rainstorm Car Wash

Sarah Frazier 8 months ago

Listen. As long as you go into this carwash knowing something is not going to be working, you won't be disappointed. If all the brushes are working, you can bet the vacuums or dryers are not. If some of the brushes aren't working, you pray at least the dryers and/or vacuums are. On a good note, the staff has always been nice and helpful. I keep my membership because it is the cheapest option in town and there are no tip boxes....

Don morkin 9 months ago

Car wash is good. I have had the monthly plan almost since they opened at Meier plaza in Normal. Problem is, I sold my car and have tried every possible way to cancel with no luck. I’ve gone in and was told a message would be given to boss and I would get confirmation next day. I’ve called 4 times and left a message on answering recorder to cancel with no response, and tried numerous times to cancel my membership on line with no success. I will not sign my new car up for this car wash due to this poor business practice making it impossible to cancel.

Varad Rangdal a year ago

Most horrible car wash. It damaged my car. I felt there wasn’t enough water used during start of the wash itself and only brushes rubbed my car. I immediately noticed and informed the representative. He took my details and pictures and then apologized for damage, informing me that someone would contact me to resolve the damage. Till now nobody contacted me. Never go to this place for car wash. They damage your vehicle.

Austin Alexandeur Edited 3 years ago

NEVER USE THEM! Damaged my vehicle from front to back on the right hand side. We're talking obvious ticking and deep scratching to the top and sides. Went to speak to a representative and even before he had seen the vehicle he asked/stated that it was on the right hand side. He took my details and pictures and then apologized for damage, informing me that someone would contact me to resolve the damage. Finally get the call 4 days later and the guy, Dalton, tries to tell me that it wasn't caused by the car wash, even though they were down for repairs earlier, and that all this damage is not consistent with the machine as there would be "tick marks". I immediately drive down there and physically show him the damage and tick marks. Dalton starts to get flustered as he knows he's going to have to outright lie to my face, which he does. We even watched the camera footage of it damaging my vehicle and he still denied it. Cancel your membership and save yourself the money. It will cost you a lot more in the long run if you dont. To anyone reading this comment: The reply to this comment from Rainstorm is just a way to make it look like they might do somethingif you just contact them. They

ᗰคгรєlค ᗰ. 6 years ago

Nice Clean Car Wash I was a little surprised that the cheapest car wash was $8 but after going through the carwash and then seeing the towels were provided and vacuuming then I was more comfortable with paying the price that I did. I left the car wash with my car spotless clean. I also think it would definitely be worth the membership price except we were visiting from out of town.